Turn your data into

revenue

Increase your revenue by up to 40% using data you can already capture today but don't.
Built specifically for Shopify merchants who use Klaviyo.
Icon
Plug and play set up
Icon
Launch in minutes
Icon
No coding whatsoever
Pen and Paper Platform

Pen and Paper solves your sales problem using your data

Shopify and Klaviyo are great, but they are not data companies. We help you capture the 40-50% of shoppers your current tracking misses—blind spots most brands don't even realize exist. Here's how we do it:

Capture 99.9% of Shopper Events

within modern browser and iOS privacy frameworks

Restore 40-50% More Customers

by stitching together identities across devices and sessions

Get Real-Time Journey Visibility

see every click, view and add-to-cart as it happens

Auto-Enrich Customer Events

feed Klaviyo campaigns with full contact and geo details

Server + Browser-Side Collection

so your data pipeline never misses an interaction

GDPR-Compliant by Design

maintain privacy standards while capturing 1st party data

Proven Results with Leading Shopify Brands

We've helped top Shopify brands track millions of customer interactions and improve their revenue including:
Arrow
Customer Retention
Arrow
Conversion Rates
Arrow
Customer Reach
Arrow
Customer Lifetime Value

↑50%

Customer Audience Reach

↑40%

Revenue from Existing Customers

↓30%

Wasted Advertising Spend

What Pen and Paper can do for Shopify store owners

Stop the day 7 cliff from silently killing your ecommerce conversions

🛍️

Day 1

Your iOS customer browses your store and adds items to cart

🧭

Day 7

Apple automatically deletes their data, making them unrecognizable to your store

📧

Day 8+

When they return, you can't send abandoned cart or browse abandonment emails

Boost marketing reach and performance

We bring first-party customer data and event metrics that allows you to expand your marketing reach by 40-50%.
Icon
Unlock powerful event triggers - Capture critical events that Shopify and Klaviyo miss such as Checkout Updated, Product Viewed, Active On Site, Cart Viewed
Icon
Target 40-50% more customers - Apply enhanced triggers to your existing Klaviyo metrics and reach shoppers you're currently missing
Icon
Drive 40% additional revenue - Identify and recover abandoned carts and repeat business from customers your current tracking overlooks

See complete shopper journeys

We help you to see your entire customer journey across all devices from browsing to purchase.
Icon
Robust data collection - Move beyond fragile browser-based tracking to a combined server and browser side approach that works when browsers block cookies
Icon
Cross-device identification - Connect customer journeys even when shoppers switch from phone to laptop or use multiple browsers
Icon
Ad blocker & iOS compatible - Collect consented data within the framework of iOS privacy settings and browser configurations
Icon
Extended tracking duration - Maintain visitor identification for 365 days instead of Safari's 7-day limit
Icon
GDPR compliant - Fully compliant with global data privacy regulations to protect you and your customers

Turn anonymous visitors into sales

We help you track 99.9% of your customer events automatically —even with iOS and Meta privacy changes.
Icon
Combined server and browser side tracking - Reliable, privacy-respecting data  that works within modern privacy frameworks
Icon
Visitor matching technology - When we identify a user, we go back in time and stitch all their past events together so you know their complete historical journey
Icon
Comprehensive data enrichment - Enhances all user data with known attributes (name, email, location, device) before sending it downstream to Klaviyo
Icon
Real-time journey visibility - See shopper events and their full journey in real-time as they happen

Why leading Shopify brands choose us

Icon

Built for Shopify and Klaviyo

Specifically built for stores that use both Shopify and Klaviyo.
Icon

Lightning
Fast Setup

Get started in 20 minutes with zero coding and let us do the heavy lifting.
Icon

Real-Time Tracking

99.9% tracking accuracy to ensure you never miss a customer event.
Icon

Privacy-First Architecture

Built to handle iOS updates, GDPR, and CCPA requirements.
Customer Feedback
Quata
Moving from Shopify’s native tracking to Pen and Paper in our Klaviyo setup was transformative. We now capture 3× more shoppers in our email and ad audiences, most of them we lost due to iOS 17’s privacy changes, and our customer retention rate climbed by 30%. Better insights into real-time behavior have boosted our customer lifetime value by 25%—and we’re seeing sustainable growth month over month.
Client
Charles Dubois
Chief Marketing Officer, Fashion Retailer
Customer Feedback
Quata
Content-based recommendations like ‘Complete your room’ and ‘If you like this, you’ll love this’ are about deconstructing the brain of a stylist—unlocking the psyche of what your customer wants to see next.
Client
Product Director
Neiman Marcus
Customer Feedback
Quata
Personalization is the definition of luxury—anticipating what customers didn’t even know they needed. You need to deeply connect with what they truly value, not what a machine dictates they should care about.
Client
Director
Macy's

Discover your untapped revenue potential

Get started today to unlock the power of your customer data.

Hear from our customers

We empower Shopify merchants to compete and win in the digital commerce landscape by providing customer data and intelligence in a way that drives measurable results.
Quata
We measured a 42% increase in our remarketing audience size within the first month of using Pen and Paper, with particularly strong improvements among our iOS users.
Lisa M.
CMO, Fashion Retail
Quata
Pen and Paper paid for itself in the first week by identifying abandoned carts that our tracking missed completely, especially from Apple users who are big spenders.
Mark T.
Growth Manager, Beauty & Skincare
Quata
Our return on ad spend increased by 47% after implementing Pen and Paper. We're now marketing to customers we were completely missing before.
Sarah K.
Founder, DTC Apparel
Quata
Pen and Paper transformed our Klaviyo tracking and within two weeks we saw a 30% lift in email revenue. Their team also proactively offers data-driven suggestions along the way.
Alex C.
CEO, Home & Goods Store

Frequently Asked Questions

Everything Shopify Merchants Need to Know about Pen and Paper
Bg Shap
What exactly is Pen and Paper?
A combined server-side and browser-side tracking solution that captures 99.9% of shopper events despite ad blockers, iOS changes, and cookie limitations, creating complete customer journeys that last a full year instead of just 7 days.
How are you different from Shopify and Klaviyo tracking?
Unlike Shopify and Klaviyo, we stitch together anonymous and authenticated identities across devices in real-time, capturing the 40-50% of customers your current tracking misses due to privacy changes and cookie limitations.
Do you send emails to people who haven't subscribed?
No. We only enhance existing customer data that comes directly from your store interactions, allowing you to trigger your Klaviyo campaigns with complete compliance and zero spam risk.
Is Pen and Paper compliant with privacy regulations?
Yes. We integrate with your existing consent management solution and never collect or store data that customers have opted out of sharing, ensuring full compliance with GDPR, CCPA, and other regulations.
How long does it take to set up?
Just 20 minutes with zero coding required. Our team handles all technical implementation while you focus on your business.
How soon will I see results?
Most merchants see measurable improvements within 2 weeks, including a 40-50% increase in audience reach and a 40% lift in email revenue.
Is it worth the investment?
Our customers consistently see 40% higher revenue from existing customers and 30% lower ad spend, typically delivering 4-5x ROI on subscription costs.
Do you offer a trial period?
Yes, you can verify actual uplift in your store environment before committing, with full access to our platform and support team during the trial.